Knowledge Base
General Questions
How to update your profile information
Learn how to update your account profile information.
How to print a receipt
Learn how to print a receipt.
How to assign subscriptions to other users
Learn how to assign subscriptions to other users.
How to disable auto-renew
Learn how to disable auto-renew on your subscriptions.
How to update credit card information
Learn how to update your credit card information.
Learn how to add additional users to your account
In this tutorial, learn how to add additional users to your account.
PowerPoint Graphics Questions
Don’t have Microsoft Office (2007 or newer)? How can I view the graphics?
On a Mac: Save as a JPG, PNG, GIF, or TIF (we recommend saving at higher resolutions, which is found in the Tools drop down menu in the Save As dialogue window) for inclusion in other software. These graphic types can be brought into older...
I’m having trouble editing the PowerPoint graphics. Can you help me?
We are not responsible for user proficiency with the software. Do not be intimidated by PowerPoint or other software. Play and click around and you will learn the best ways to edit graphics. Below are some helpful tips and tricks for editing...
The Best Way To Insert Your PowerPoint Graphics Into Word
Follow these instructions to embed a graphic into your Word document. These steps guarantee that your graphic’s fonts are the correct size and give you the option of making your graphic editable in Word. Determine the width of your graphics...
How do I use the PowerPoint Graphics?
All graphics are PowerPoint native. To edit the graphics, open the file in Microsoft PowerPoint 2007 (or newer for Windows and Mac OS). (Ungroup graphic elements, if needed, for greater control over each element.) You have several options...
Cutout People Questions
Overview of Cutout People Image Library
One way to boost interactivity and engagement in online courses and presentations is to integrate characters and avatars. Not only does it help motivate learners and create a more immersive experience, but it also allows them to feel more...